Done for you · We build it · We keep it running

We handle the work your software won't.

Your team spends hours every week on admin work. Filling out forms. Chasing approvals over email. Typing data from one system into another. Locke Operations builds the automation that handles it for you. You keep the systems you already have. We build the piece that's missing.

01

The manual work between your systems.

Your software handles the obvious stuff. We handle everything around it. The forms your team fills out. The emails they send to chase approvals. The numbers they retype between systems that don't talk to each other. The kind of work no one ever built a tool for, so a person does it every week.

Construction · Trades

Lien waivers and payment paperwork

Track waivers due from your subs. Generate the right form for each project. Route it for signature. File it with the payment. Match invoices against purchase orders. Stop chasing it over email.

6 hrs/week
If you have eight techs, that's a full week of labor every week, going to admin. Two full-time positions of margin you're paying for and not getting work back from.
source
Salesforce Field Service Trends Report, 2024.
Restoration

Claim coordination from loss to close

Manage the flow between homeowner, adjuster, mortgage holder, and your crew. Photos, supplements, scope changes, sign-offs. The pieces that today live in someone's inbox and slip a few days at every step.

16.5%
Of your annual revenue is sitting in accounts receivable on any given day. Most of it stuck behind supplements, photos, and approvals nobody's written yet.
source
Restoration Industry Association & Cleanfax 2025 Restoration Benchmarking Survey.
Hospitality

Booking-platform reconciliation and vendor billing

Reconcile commissions across booking platforms. Match vendor invoices against food and beverage costs. Pull tax remittance across jurisdictions into one workflow. Less time guessing whether the numbers add up.

12-15 hrs/week
Your manager is spending two days a week building schedules. The other three days are spent doing the actual job you hired them for.
source
MyShyft. Administrative ROI Calculator for AI Employee Scheduling.
Architecture · Engineering

Project admin and change orders

Track project profitability across phases. Manage field questions and submittals. Reconcile timesheets to project codes. The work that drains your project managers and never quite gets caught up.

11% / yr
Firms that fix the back office grow 11% faster than the ones that don't. If you're not in that group, your competitors are.
source
Deltek 45th Clarity A&E Industry Study.

Also in scope The customer-facing version of the same work. Review chase. Estimate follow-up. Lead intake. Post-job touch sequences. We automate the operational side of marketing. Not the strategy.

02

Admin-heavy businesses.

We work with one kind of company across many industries. Small and mid-size businesses where the team spends too much time on admin and not enough on the work customers pay for. On a job site or in an office, it's the same problem in different clothes.

Specialty Trades

HVAC, electrical, plumbing, mechanical, general contractors

Specialty contractors with commercial or institutional work. Heavy general-contractor interface, pay-application forms, prevailing wage.

Restoration

Water, fire, mold, mitigation

Independent restoration firms juggling homeowners, adjusters, and mortgage holders on every job.

A&E Firms

Architects, engineers, consultants

Mid-size firms drowning in project admin, change orders, and timesheets across multiple jobs.

Hospitality

Hotels, restaurants, event venues, catering

Independent operators wrestling booking-platform reconciliation, multi-jurisdiction tax remittance, event-order management, and tip-pool math.

Accounting & Bookkeeping

CPA and bookkeeping firms

Firms losing billable hours to client document chase, engagement letters, seasonal intake, and recurring billing. The admin between the actual accounting work.

Everyone else

If admin runs the show

Blue collar or white. If your team spends more time on paperwork than on the work customers pay for, the model probably works for you too. Start with the assessment.

We work across many industries to start. The assessment tells us where we can save you the most money in your specific business. From there we pick one task, automate it, and run it for you. One boundary: we don't take on work built around medical records or similarly sensitive data.

03

Stay independent. Or sell on your terms.

Most independent operators in your size band eventually sell, usually to a private-equity-backed platform, and usually for less than they hoped. The reasons are predictable. Margins got thin. The business couldn't run a week without the owner. Both are admin problems in disguise.

If you want to stay independent for the long haul, we give you back the margin and the time to do it. If you decide to sell, we make the business worth more on the day a buyer asks for your books. Same work. Two outcomes. You pick.

What big companies have had for years. Now it's yours.

For years, this kind of automation only paid off for big companies. They had the budgets and the engineers to build it. That changed. The tools got cheaper and faster. The same capability the enterprise has run for years now fits a business your size. Most owners haven't caught up. The ones who move first get the margin back before their competitors do.

04

It starts with a conversation.

We don't bill by the hour. We don't write slide decks. We don't sell software, though we'll build or use whatever your workflow needs. Every engagement is scoped to your business, and it starts with you telling us what's eating your team's time.

First

A short call

You tell us what's costing your team time. We tell you, plainly, whether it's something we can fix. If it isn't, we say so and point you somewhere better. No pressure. No slides.

Then

We look at the work

We sit with the people doing it. Count the hours. Trace how the paperwork moves. You get a clear picture of what the admin work is costing you and what's worth fixing first.

Next

We fix one piece

We pick the task with the best return and automate it end to end, using the systems you already have. We test it against your actual work, and you see progress as it happens. No surprises at the end.

Ongoing

We keep it running, if you want us to

Tools change and processes drift. If you'd rather never think about the automation again, we watch for issues, tune things up when your tools or processes change, and fix what breaks.

05

The work you don't have time for. The cost you already feel.

You don't lose money on the work itself. You lose it on the work around the work. Here's the math, from the industries you operate in.

96 min
Your day is missing 96 minutes you never get back. Three full work weeks a year.
source
Salesforce / Slack Survey, 2023. Small Business Owners Lose 1.5 Hours Daily to Wasted Time.
$26,000
For every person on your team carrying admin work, that's the productivity you're losing each year. Before salary.
source
Sage Advice US. 3 productivity drains that plague growing businesses.
1 in 3
Contractors charge less than the job actually costs them. Most don't know whether they're one of them.
source
Construction Financial Management Association, via PushLeads.
87%
If you run an engineering firm with fewer than 20 people, you're not an outlier. You're the median. And you can't afford a full ops team.
source
U.S. Census Bureau, via Dan Cumberland Labs.
Public sources. Your number is specific. Find it in the assessment.
06

Ten questions. Three minutes. A real dollar number.

Most owners we talk to are losing tens of thousands of dollars a year to admin work and don't realize it. The assessment gives you a real dollar number, names the tasks where you'd save the most, and tells you whether we can help. No email needed to see your number. No sales call required.

Start the assessment →
10
Questions, ~3 minutes
$XXk
Estimated annual savings
0
Sales calls required
07

If you're shopping for any of these, we're not it.

Not

A consulting firm

We don't write slide decks or strategy memos. If the work doesn't actually run when we hand it over, we haven't done our job.

Not

A software company

We don't sell software. We use the tools you already have, build what's missing, and bring in new ones when they fit.

Not

An agency

We don't bill by the hour. We scope the work and price it upfront, so you know what you're paying before we start.

Not

An AI company

We don't sell AI. We sell hours back to your team and dollars back to your business.

We sell results.
08

Rather just talk it through?

The assessment gives you a number in three minutes. But if you'd prefer to skip it and tell us what's going on in your own words, send a note. We read every one and reply ourselves.